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| Other Airline Complaints If we receive 10 complaints about an airline, we will create a specific section for it above. |
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#1
Feb 7, 2013, 12:55 PM
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CUSTOMER.RELATIONS@BRUSSELSAIRLINES.COM Delayed handbag - missing items
Journey: IAD/BRU/NSI
Flight: UA950/SN371 dd.11/12/2012 I lost one of my bags on the above referenced flight. This was a carry-on luggage which was converted to check-in, in consideration of lack of overhead space. However it was not weighed. I was assured i will pick up my bag at my final destination. I finally recovered my bag 2 weeks later, worse still i realized that multiple items had been stolen from my bag. A wrist watch, a photo camera, a video camera, an ear phone, and a jacket. Why are airlines never responsible? |
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