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Old Oct 21, 2008, 7:06 PM
sgmills sgmills is offline
 
Join Date: Oct 2008
Posts: 3
Default Rerouted Flight AA 2008

I was on flight 2008 from SKB to JFK. Just before departure, another flight 2288 from SKB to MIA was cancelled due to mechanical issues. Then AA decided that most of those passengers bound for Miami would be put on our flight to JFK, and it would be diverted to Miami enroute to JFK. This meant that I arrived at JFK at 1:30 am, 4 1/2 hours late. This flight was late due to management decision, not due to weather or mechanical failure. As a result, I missed my connection with another airline and had to rebook that flight for Oct 20 and had to spend the night in a hotel in New York. In all his cost me about $550.00 in additional costs.
American Airlines response was to bad. You booked with another airline so we are not responsible. This is unbelievable. They diverted this flight for financial reasons, not saftey or weather, and which meant their savings were my loss.
I thought that when you book a flight with an Airline that they have some contractual committment. AA said their only committement was to get me from point A to Point B, no matter how long it takes. Is this true? Due I have any recourse?
 

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