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Customer Service Have you had any problems with Continental's Customer Service? Have Continental employees treated you poorly?

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Old Jun 26, 2010, 9:27 AM
whitney thurlow whitney thurlow is offline
 
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Exactly, does anyone have any advise on what I can do? I am amazed that the airline accepts no responsibility.
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Old Jun 27, 2010, 4:19 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
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You could try small claims, but you would need very clear evidence that

a) You were mislead
b) Proof of what you were promised
c) Proof of your losses

I think it probably just best to chalk it up to experience and don't fly with them again.
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