[Raphael & Beliza Caldero]

Originally Posted by azstar

I think this is a continuation of an earlier complaint. Apparently, the male flight attendant
made them gate check a bag he said would not fit in the cabin, or didn't have room. There was a camera inside and the lens got broken.

Business class attendant took my camera bag from my hands because would not fit in the cabin and there was enough space in the cabin. I told him what was inside of the bag and he said" we take care of it"

[PHXFlyer]

Originally Posted by Raphael & Beliza Caldero

Business class attendant took my camera bag from my hands because would not fit in the cabin and there was enough space in the cabin. I told him what was inside of the bag and he said" we take care of it"

I'm sorry and this is not meant to offend you but it seems from your post you are not completely fluent in the English language. Is it possible that you weren't able to convey to the flight attendant that there was fragile camera equipment in the bag? Or perhaps you thought you told him but he did not completely understand you? I know it doesn't absolve the airline from the way they handled your bag but do you think a communication gap could in some even insignificant way have contributed to this problem?