Notices

Baggage Problems Had any problems with your baggage on US Airways?

Reply
Tools...
 
Thread Tools Display Modes
  #1  
Old Aug 1, 2011, 2:49 AM
moonscience moonscience is offline
 
Join Date: Aug 2011
Posts: 2
Default us airways - ignorant baggage handlers

i paid for for 2 checkin baggages ....i had a small roll-on bag and a small computer bag .I was stopped as stepping on the plane and was told i couldnt take to roll-on bag on board due to the computer saying there wasnt any more overhead space for bags.
She didnt ask my destination city just grabbed my bag stuck a label on it and carried it away as i was protesting that i didnt want that .SHe did the same to another passenger .

The us airways worker said the bag will be waiting for me in vegas.I got on board and saw there was actually overhead space above my seat . I made my unsatisfaction known to the stewardess on board . Well that flight was a transit flight going to las vegas and transferring to lax .Huge error on us airways part not asking what the destination city is for the boarding passengers she was taking carry bags from .

Well when i got to las vegas i realized my bags were not at the transfer gate as i assumed .They went to bagage claim .This is a your ignorance not bothering asking what destination city i was going to . I spoke the woman at the counter gate and told her my bag needs to arrive at lax when i do .She said it will for sure. Well when I got to lax it wasnt there and also the other lady she took the bag from wasnt there too .So we both filed a missing bag complaint to us airways baggage center at lax.

Due to the ignorance on us airways part I missed an important record label photoshoot because ill of my expensive custom made clothes were in that delayed bag. I still havent received the bag . I am furious and it has caused a loss of money and time to my job. So on us airways ignorance i am prepared to pursue this further to make up for loss time and damages. Please advice me further . I am waiting .
  #2  
Old Aug 1, 2011, 10:33 AM
moonscience moonscience is offline
 
Join Date: Aug 2011
Posts: 2
Default

us airways finally fond and delivered my bags ...at 1 am in the morning ... anyhow i sent formal complaint to them... just in the future if you are on a transit flight remember to tell attendant that you are in transit ... before they grab your bags ... anyhow no need to take this to small claims court ...just happy the bag is back
  #3  
Old Aug 1, 2011, 1:14 PM
NewJerseyDevils NewJerseyDevils is offline
 
Join Date: Dec 2009
Posts: 54
Default

Quote:
Originally Posted by moonscience View Post
us airways finally fond and delivered my bags ...at 1 am in the morning ... anyhow i sent formal complaint to them... just in the future if you are on a transit flight remember to tell attendant that you are in transit ... before they grab your bags ... anyhow no need to take this to small claims court ...just happy the bag is back
Just be happy everything was in there. I wasn't so lucky last time I flew US Air.
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems Items stolen by baggage handlers from carry on jessi9260 Baggage Problems 9 Jun 4, 2009 12:41 AM
Baggage Problems Terrible Baggage Handlers Mary Southwest Airlines Complaints 2 Jan 27, 2009 2:46 AM


All times are GMT. The time now is 9:40 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023