[The FAA]

Just like always ... a legitimate airline complaint attacked by an airline sympathizer. No airline should ever , even unknowingly, allow a dangerous and traumatic incident such as this to occur. I am frankly surprised that any human being would have the fortitude to recover from such an obviously debilitating event in only nine hours. I expect that PTSD is still a serious risk in this event. Not only should this complaint be directed to the FAA, the DOT, and the BBB; it should also be brought to the attention of the FBI, the DOA, the DEA, and the USPS. I suspect that it may be a crime to import Brazilian earwigs into the USA and this alert individual may have discovered evidence of just such a conspiracy.